Frequently Asked Questions

Is there a free trial available?

Yes, Checkrun provides a 15-day risk-free trial. The features available during the trial period are limited as a security measure, but once you create an account you will have full access to all of the features.

I’m an accountant, can I use Checkrun?

Yes! Checkrun’s modernized payment platform for accountants and bookkeepers helps automate accounting tasks, simplify internal processes, boost client satisfaction, and reduce AP costs. We even have a mobile app so you can manage payments and approvals from anywhere. For more information, book a 30-minute demo or contact us at [email protected].

Is my bank information secure when added to Checkrun?

Yes! We’re encrypted to the highest standards – so you never have to worry if your payment details are safe. All banking details added to Checkrun are securely connected and encrypted via our authentication partner, Plaid. This helps protect against unauthorized access to your account and keep our platform safe.

What payment methods does Checkrun support?

Checkrun offers the most secure Checks in the industry and includes local printing and our print and mail service. In mid 2022, Checkrun also offers ACH and Bill Pay. 

What customer support does Checkrun offer?

At Checkrun, our dedicated team of experts is here to assist you and answer any questions or concerns you may have. We also offer chat support (with a short response time!) on our website and have a Help Center packed with helpful articles and tutorial videos.

What syncs between Checkrun and QuickBooks Online?

A two-way sync between Checkrun and your QuickBooks Online account automatically adds all bills, invoices, supporting attachments, and payments into Checkrun – eliminating double data entry. Checkrun reconciles your bill payments back into your QuickBooks Online account with a full audit trail for each payment.

Does Checkrun work with QuickBooks Desktop?

Checkrun is a cloud based application that only works with QuickBooks Online. Unfortunately, we do not support QuickBooks Desktop.

Does Checkrun offer a mobile app?

Yes. Checkrun offers a mobile approval application for iOS and Google Play that allows payment approvals and check signing securely from your mobile device. To learn more about our free mobile approval app, click here.

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